Help: login to account

Hi rvolt team!
I love using your app. Recently I had to reinstall the app and somehow I cannot login to my old account. Can you please help me?
Thank you and best wishes

Hi Henny.
Thank you for your message and apologies for my late response. Since we do not store user logins (for privacy reasons), there is unfortunately no direct way to link your old and new accounts.
However, I could transfer the data from your old account to the new one. Could you please email me at so that we can get some more information about your account.